Frequently asked questions

No, everything runs from the customer's browser. Sellify is a web app — nothing to download for you or your customers.

No. They scan the QR and that's it. We don't ask for email, name or phone. An anonymous cookie identifies the session.

Each employee has their own 4-digit PIN. When stamping or redeeming, the waiter enters their PIN to validate. Every action is logged per employee.

Yes, from the Programme section in the dashboard. Change the reward description whenever you want.

They start a new card. It's a deliberate product decision: zero personal data, maximum privacy, automatic GDPR compliance.

From €19/month (Starter). 7 days free, no credit card. After that €19, €29 or €79/month depending on the plan.

Yes, no lock-in. Cancel from the dashboard and the subscription ends at the end of the billed period.

Yes. The customer page and dashboard are in 7 languages (Italian, Spanish, Catalan, English, French, Portuguese, German) and detect the browser language automatically.

Yes. The Multi plan (€79/month) includes up to 5 locations with a separate dashboard per venue.

Sellify asks for a review at the right moment (configurable stamp). Happy customers see different suggested phrases and a direct button to Google. Unhappy ones leave internal feedback that never reaches Google.

Yes. We don't store personal data — no email, no phone, no name. Just an anonymous cookie per device. GDPR compliant by design.

From the dashboard, QR Code section. Pick from 6 frames, customise colours and text, and download as PDF (A5) or PNG.